FAQs

Frequently Asked Questions (FAQ) — Crazy Discounts

This FAQ section provides answers to common questions about products, orders, shipping, and returns related to purchases made through the Crazy Discounts website. Customers may contact support if additional assistance is needed.

1. What products does Crazy Discounts sell?

Crazy Discounts offers furniture and home furnishing products available for purchase through the website, including:

  • Living room furniture such as sofas, sectionals, and seating options
  • Bedroom furniture including beds, dressers, and nightstands
  • Dining room furniture including dining tables and chairs
  • Home storage and organization furniture
  • Accent furniture and decorative pieces
  • Entryway furniture such as console tables and storage benches

These products are designed to help customers furnish and improve different areas of their home.

2. How long does order processing take?

Orders are typically processed within 1–3 business days after payment confirmation.

Orders are processed Monday through Friday, excluding weekends and public holidays.

3. How long does shipping take?

After an order has been shipped, the estimated delivery timeframe is:

Standard delivery: 5–10 business days

Delivery times may vary depending on location, shipping carrier operations, and product availability.

4. Do you ship outside the United States?

Currently, Crazy Discounts ships within the United States only.

Customers who are unsure about shipping availability may contact support before placing an order.

5. How can I track my order?

Once an order has been shipped, customers receive a shipping confirmation email containing tracking information when it is available from the shipping carrier.

This tracking number can be used to monitor shipment status.

6. What is your return policy?

Crazy Discounts offers a 30-day return window.

Customers may request a return within 30 days of receiving the order if:

  • The item is unused
  • The item is returned in original packaging
  • Proof of purchase is provided

Customers must contact support before sending a return so instructions can be provided.

7. What should I do if my item arrives damaged?

If an item arrives damaged, defective, or incorrect, customers should contact support within 48 hours of delivery.

Please include:

  • Order number
  • Photos of the damaged item or packaging
  • A brief description of the issue

Support will review the request and assist with a replacement, exchange, or refund where appropriate.

8. What payment methods do you accept?

The website accepts common payment methods, including:

  • Credit cards
  • Debit cards
  • Payment methods available during checkout through secure payment gateways

Payment must be completed before an order can be processed.

9. Can I change or cancel my order?

If a customer needs to change or cancel an order, support should be contacted as soon as possible.

Order changes or cancellations may be possible only if the order has not yet entered the processing or shipping stage.

10. How can I contact customer support?

Customers may contact Crazy Discounts using the information below for product or order inquiries.

Contact Information

Crazy Discounts
3232 N State Line Ave
Texarkana, AR 71854
United States

Phone: +1 870-779-9000
Email: support@homeimprovementstoretexarkana.com